CUSTOMER ACCOUNT

Account privacy.

The FliteSim customer portal uses your name, email address and optional company and order reference to create your account, verify your email and review eligibility for Instructor Station downloads.

Passwords are stored as secure hashes. Verification and password reset emails are sent to the address you provide. If you choose Google sign-in, the portal receives your basic profile and email information; it does not request access to Gmail messages.

Essential session and security cookies keep you signed in and protect forms. Account approval decisions and download events are recorded for access administration. This portal does not collect your simulator flight telemetry or recordings.

The portal is hosted on FliteSim’s DigitalOcean infrastructure. Email delivery uses FliteSim’s configured mail provider, and Google sign-in uses Google when selected. Contact your FliteSim representative through FliteSim.com for account questions or deletion requests.